Record Submission Instructions
You may submit documentation by esMD or postal mail (either on paper or as images on CD/DVD)
Requirements for submitting via esMD:
CMS offers Providers an automated mechanism for submitting medical documentation via a Health Information Handler(HIH)
Requirements for submitting paper medical records:
A copy of the Records Request Sheet(s) should be affixed to the requested documentation. Please bundle documents for each claim separately to enable us to confirm receipt of documents.
Requirements for submitting records on CD's or DVD's:
For paper and CD/DVD submissions it is strongly recommended all medical records be sent to Performant via a traceable carrier such as FedEx, UPS, DHL, registered USPS mail, in tamper-proof padded package.
Documentation may be mailed to:
Performant - Records Department
2751 Southwest Boulevard
San Angelo, TX 76904